What our customers say

Garredd was brilliant from my first phone call to the collection of the car a week later 😊Talk about instant gratification 😂. A fair price for my parted was immediately offered and the deal was very generous. All was explained in detail and clearly. A delight to work with Croxdale and Garredd and I would heartily recommend 👌

If I could give 6 stars to MG Garage at Croxdale, and Richie, I absolutely would. A seamless experience from start to finish, so helpful and informative! Richie is great and not a ‘pushy’ sales person in the slightest, he is just someone genuinely trying to help and give the best service. If you’re looking for a new car, let this be the garage you go to

Myself and my husband have had an amazing experience buying a new car from Charlie at MG Durham. From the start of the process to the very end, Charlie was always on hand to answer any questions we had and tailored our car to exactly what we wanted. He wasn’t your ‘pushy salesman’. It was the best car buying experience we have ever had. Whilst looking around for a new car, we went to a lot of different salesrooms, and we found everything we were looking for at MG Durham!

I was looked after really well by Mark Johnston. I purchased a car after seeing it on the website, I didn't see it in person. Mark organised everything and made it a very easy purchase. The car was delivered to me really quickly and it was exactly as I expected. The delivery driver was really pleasant to deal with. MArk followed up promptly to make sure I was happy with everything. Really excellent service from start to finish.

Superb customer service from Gareth . He explained he had recently become the Alfa Romeo specialist and displayed real enthusiasm for the brand. He was very attentive and answered my queries without fuss but importantly checked the answer without resorting to Salesman ' blag'. I'm sure he will be successful and I wish him.the very best 👍

I recently contacted MG Croxdale by email with a view to test driving an EV. The following day I received a phone call from Ritchie informing me of the latest offers on the car i was interested in and offering a test drive the following day. Ritchie was helpful, informative, knowledgeable, in fact all you could ask for. The deal was done and collection arranged. The whole process carried out without hassle or stress (even with a bit of help sourcing a charge point installer). I wouldn't hesitate to recommend the dealership and Ritchie. Thank you.

Brilliant Company to do business with. Nothing was too much for them, Callum was an excellent salesman. My initial enquiry looked as though it wasn't going to happen but his experience showed through, and I am very happy with my new purchase. Callum sorted everything and it all went through smoothly and on time as he promised. I will definitely be contacting Croxdale/Callum for future purchases.

Huge thanks to Charlie and Richie for an absolutely outstanding service. Their expertise was second to none, and the fact they managed to find me the right car and get me fully on the road within 24 hours was honestly out of this world. From start to finish they were professional, efficient, and genuinely friendly — a proper pair of sound lads who clearly know their stuff. The whole process was stress-free and smooth, which is rare these days. I fully recommend them to anyone looking for top-class service. Couldn’t have asked for better. Thanks lads! *****

Richie was an absolute pleasure from start to finish. Super helpful, genuinely funny, kind, and really informative without ever being pushy. He made the whole process easy and actually enjoyable (which isn’t something you usually say about buying a car). We did have to wait around for finance for a bit, but Richie kept things relaxed and friendly throughout, making the time pass far quicker than expected. If you’re looking to buy an MG, I’d 100% recommend asking for Richie. Brilliant service all round. !! Cheers!

Great experience buying my new Jeep wrangler from Callum. I called in on the off chance to get some figures which initially were quite far away from what we wanted to pay. Callum used his ingenuity to get the monthly cost where it needed to be for us to pull the trigger at this moment. No pushy sales talk, just good honest conversations, cheers Callum.

Calm comfotable waiting area

Just brought a C5 Aircross from Croxdale. The whole experience was really good. Callum, who dealt with the sale was really helpful, from start to finish he kept me informed of what's happening. I also part exchanged my old vehicle and it was the easiest most straight forward experience Ive ever had both buying and selling my old car. I couldn't recommend the place more.

After worrying about how to go about mobility scheme for my mum wasnt sure how, what and who to turn to we telephoned Croxdale Citroën up and the first guy we spoke to was alex bales who wholeheartedly is a great guy he literally run around after us he literally sorted everything out for us while we sat there drinking a coffee. Overall he made our experience effortless stress free and got the job in hand sorted pronto from answering questions to even picking us up on the day of collection. Absolute credit to citreon he is. So on behalf of me amd my mother we would like to thank you Alex bale Top guy Top man And good luck with the twins on way 👍 Cheers buddy great guy

Alex was very helpful made the whole process straight forward and went above and beyond to try and help us. Very professional and very helpful couldn’t ask for more

I own an Alfa Romeo 4c. In spain at the moment. Needed specific bolts for the engine cover rear window as dealer here lost one during oil change!!!!. Not sure how. Parts dept at croxdale sourced the bolts, held them for me, as I'm still in spain then posted them out Foc to my UK address. Excellent knowledge, friendly helpful service. Thank you Maurice Nichol

I rented a Luton Van with tail lift last week to finish off a house move. This was the first time I'd used Croxdale and was pleasantly surprised with the service. The van was in excellent condition and the customer service was first class. They are competitively priced and well worth considering. Would definitely use them again.

First time hiring a car from this company & we could not be happier, they were very friendly & helpful from start to finish. Lovely car, very good price & customer service is second to none, we will definitely be using again. If we could give 10 stars we would have. Thank you.

Excellent customer service and experience. Needed a luton van for moving house, reached out via the enquiry box as I was going to drive there and didn't have anyone to drive my car back, but I needn't have worried as if that was the case I would have been accommodated. On the day of picking up the van it was a very easy and quick process, the van was clean and very suitable for my needs, dropping it off was an even better experience. Excellent experience and would definitely use it again. Thank you very much you made a stressful tiring day bearable.

Rented a Luton Van last month, dealt with Dave, he was great, laid back, and clearly customer focused. It was a doddle to arranged and Dave was great around the return of the van, as moving day can often have unexpected surprises/delays. I would highly recommend and definitely use again, hopefully not for a long while though 🙈 Thanks again Dave!

I have hired twice here over the past 3 weeks, Dave and David were spot on and very helpful. The vans are immaculate, the latest one I hired had less than 300 miles on the clock. For work, I often have to rent vans and have used other companies in the past, but Croxdale is the go to now. Incredibly flexible, very helpful and a super easy process to rent. Thanks again.